A Unified Platform Built for Modern Logistics

We partnered with Dewpid to develop a scalable multi-portal delivery and eCommerce platform that brings together vendors, delivery partners, customers, and administrators under one smart ecosystem. The solution addressed operational inefficiencies, enhanced real-time visibility, and introduced automated split payments—resulting in a seamless end-to-end experience.

Key Highlights

• Multi-role access (Admin, Partner, Vendor, Customer, Sender)

• Real-time tracking & order lifecycle management

• Automated split payment engine

• Scalable backend architecture with REST APIs

• Android, iOS & Web-based portals

Dewpid's business vision highlighted several operational blockers:

• Fragmented workflows across customers, partners, and vendors

• Manual processes slowing order fulfillment

• Scalability issues across multiple user types and devices

• Lack of real-time visibility for orders and payment settlements

• Difficulty in managing split payments between vendor, delivery partner, and platform

• Need for responsive multi-device interfaces that work flawlessly on Android, iOS, and web

• Scalability concerns as order volume increases

• Security and compliance requirements for online payments

They needed one integrated engine to run it all.

We adopted a structured, research-led approach tailored to Dewpid's evolving business model:

• User-role mapping to understand workflows for Admin, Vendor, Partner, Customer & Sender

• Modular architecture planning for micro-level scalability

• UI/UX prototyping for each role ensuring clarity and ease of use

• API-first development for future expansion to new apps/device types

• Optimized database architecture for real-time query handling

• Security-first engineering with encrypted sessions and Razorpay compliance

• Iterative testing cycles to validate performance across different user journeys

This ensured the final platform aligned perfectly with Dewpid's business model.

We built a robust, multi-role delivery and eCommerce platform with:

• Admin dashboard with user, offer, and report management

• Vendor web portal for product, inventory, and order handling

• Delivery partner mobile apps for order logistics

• Customer mobile apps for shopping, wallet, tracking & offers

• Sender app/web interface for custom deliveries

• Razorpay-powered payments & wallet system

• Automated split payment logic

• RESTful APIs powering all modules

• Real-time delivery tracking and status updates

The platform delivered a powerful transformation across all user roles.

Key Impact Highlights

• 70% faster order processing using automated workflows

• 55% reduction in manual coordination between vendors and partners

• Real-time tracking increased delivery reliability by 60%

• 90% accuracy in split payments through automated workflows

• Improved user experience for mobile & web via tailored dashboards

• Multi-role segregation prevented workflow overlaps

• API-first architecture enabled speed, stability, and expandability

• Intuitive UX helped vendors, partners & customers adopt the platform quickly

• Automated split payments eliminated financial bottlenecks

• Real-time tracking increased trust and transparency

• Scalable backend design ensured future-proof performance

• Delivery & eCommerce platforms succeed whenreal-time visibility exists for all stakeholders.

• Role-specific experiences significantly boost user adoption.

• Split payments are crucial in multi-vendor ecosystems - automation removes friction.

• Scalability must be built from day one for logistics - focused platforms.

• APIs form the backbone for expansion into future services or partner integrations.